I don't know where to begin to explain how instrumental and crucial to our success Joe Sonne and his company have been to the growth of my Woman Owned Small Business. Needing to find and partner with a new company or expert is never easy. I asked over a dozen colleagues and friends in web design, hosting and marketing who they recommend and it was clear there was "someone on top" - a true master - that our team would be lucky to work with. Understandably, the discussion with Joe was a mutual interview of sorts. It's important to Joe that he's the right fit for his client and can truly add value, not just that he collects your check. After a terrific discussion about our work flow, our personalities and the expertise I was looking for, we clearly had a great match.
The first year working with Joe has been such a blessing. I had forgotten how incredible it is to have a partner in work. I run an education services firm that serves two distinct groups: professors with specific needs and university partners that we are trying to grow and design for. Not losing sight of our focus and still implementing changes that positively impact sales in both areas is paramount - and Joe has never lost focus on the fact that we have a business to run. He's always asking the important questions; he has made our customers his customers by way of his thoughtful ideas, design, implementation and support.
Joe inherited a hot mess; a combination of three systems, hosting information largely unknown, design practices poor, technical components not working. Joe insisted we focus on the future, the way forward, and fixing mistakes with excellent future-thinking design and technical prowess. When Joe doesn't have an immediate answer, he knows someone who does. He isn't a "send you what you want to hear" type of business person, he's thoughtful, considerate and careful - something I appreciate when our business is largely dependent on our website.
Through migrations, shopping system changes, updates, additions, changes and many other events, Joe has been a partner in every sense of the word. I trust him completely. He takes ownership of his work. He's timely, considerate, respectful, easy to work with and exceptionally knowledgeable and skilled. There isn't one person on our team who isn't grateful to Joe and his hard work.